Earned in the Field
Real work, real tools and real experience built Element. Discipline, resilience and respect are how we still work today.
About Element
Built in the field, not a boardroom
About Element Home Services: a family-owned home service company with five local offices across Arizona, Colorado, Utah and Wyoming.
Our Story
A tradesman, a chemist and a company named for both
Jon Graham picked up his first tools at 15, working beside people who cared about doing the job right. He spent nearly three decades hands-on in plumbing, heating, air and electrical work before taking on the CEO role at Element in 2016, and that time in crawlspaces and mechanical rooms still shapes how the company runs. Decisions are made by people who have done the work.
Jaimie Graham, Element’s Chief Operating Officer and Jon’s wife and co-founder, came to the trades from the classroom. She holds a bachelor’s degree in chemistry and taught high school chemistry for 15 years, in Southern California and in Jackson. She brings that science to the business: understanding water chemistry and corrosion helps our teams find the root cause of a failure instead of patching the symptom.
The name joins the two. For Jon, it comes from his skateboarding roots, where balance and precision are everything; for Jaimie, it’s the periodic table, where elements are the building blocks of everything else. Together they’ve grown Element from a single location into a family-owned company serving Southern Utah, Northern Arizona, Southwest Colorado and Jackson Hole. In Northern Arizona, Element combined with HardLuck Plumbing of Williams, so customers there know the team by both names. Their son, Jet Graham, learned the trade from his father, has worked at Element since 2020 and now manages the Jackson branch.
We’re not a franchise. Our crews live in the towns they serve, raise their families there, and spend their days off on the same trails and rivers as their customers. The goal hasn’t changed since the first service call: do excellent work, explain it plainly, and leave every home safer and more comfortable than we found it.
Meet the Founders
The family behind Element
Jon and Jaimie Graham lead Element together, from the field to the front office.
Founder & CEO Jon Graham
Twenty-nine years hands-on in plumbing, HVAC and electrical work before taking the CEO role in 2016. He has grown Element from one location into four states. Read Jon’s story
Chief Operating Officer Jaimie Graham
A chemist who taught high school chemistry for 15 years, Jaimie has led Element’s operations and technician training since 2022. Read Jaimie’s storyWhat We Stand For
The values we bring through your door
The same discipline that built the company is what we bring to every job, whether it’s a dripping faucet or a new heating system.
Grounded in Science
Water and air problems get tested and diagnosed, not guessed at. Solutions fit the water and conditions where you live.
Leaders on the Job
Our founders work alongside the team, teaching, training and checking that the job is done right.
Neighbors First
We live, work and raise our kids in these communities. When you call, you reach people who care how it turns out.
Element in Numbers
Local teams, one standard
5
Local offices
4
States licensed
4.8
Google rating
24/7
Answered, every day
Element on Film
Our story, and the towns we call home
Start with how Element began, then see the people and places behind our teams in Southern Utah, Durango and Jackson Hole.
Now playing All Locations Our Story
Recognized Locally
Voted Best of Southern Utah
Southern Utah homeowners voted Element a Gold winner two years running, and named us the region’s top plumber in 2026.
2 Years Gold
- 2026 Best Plumber Best of Southern Utah’s Gold winner in the plumber category.
- 2025 Best of Southern Utah Gold Voted by Southern Utah homeowners, the year before.
- 2025 Best of Iron County Recognized by homeowners in Cedar City and Iron County.
Why Element
What you can count on from every Element team
Five offices, one way of working. These are the promises behind every visit.
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The Price Before the Work
We diagnose, explain your options and give you the price. Nothing starts until you approve it.
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A Real Person, 24/7
Nights, weekends and holidays, your call reaches a local team, not a call center.
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Backed by Our Guarantee
Every job is covered by our full service guarantee, at every location.
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Trained In-House
Our technicians learn from people who have spent decades in the field, the way Jon learned.
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Licensed in Four States
Arizona ROC 362018, Colorado PC.0004697 / MP.03001859, Utah #13980506-5501 and Wyoming CL-25-0130. Licensed and insured in all four.
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Built for Your Climate
From 110° St. George summers to frozen lines in Jackson, our crews know what your home is up against.
Best of Southern Utah Gold, 2025 and 2026 (Plumber, 2026); The Best of Iron County, Utah, 2025.
Where We Work
Five offices across the mountain West
Each Element office is staffed by a local team that knows its area’s homes, water and weather.
St. George and Hurricane, Utah, cover Washington and Iron counties, from Ivins and Santa Clara to Cedar City and Springdale. Flagstaff serves Northern Arizona, including Sedona, Williams, Doney Park and Chino Valley. Durango covers La Plata and Archuleta counties, from Bayfield and Ignacio to Pagosa Springs. Jackson serves Jackson Hole and Star Valley, including Wilson, Teton Village and Alpine.
Services vary a little by location: every office handles plumbing, drains, water heaters and water treatment, and each location’s page lists exactly what its team offers.
Element is licensed in each state: Arizona Registrar of Contractors ROC 362018; Colorado Plumbing Contractor PC.0004697 and Master Plumber MP.03001859; Utah Contractor #13980506-5501; Wyoming License CL-25-0130.
Join the Team
Learn the trade from people who’ve done it
Element is built around keeping good people. Experienced technicians and a strong team culture are how we grow across state lines without losing the local feel.
In-House Training
Learn from technicians with decades in the field.
Family-Owned
Leaders who work beside the crew, not behind a desk.
Room to Grow
Five offices in four states, and still growing.