Built for Teton winters
Frozen lines at 6,237 ft, well water systems, septic and water heaters that work all winter. We know your climate.
City Water in Jackson
Safe at the meter, not always right at the tap
Municipal water in Jackson is treated and tested before it reaches your meter, so it’s safe to drink. What happens after that is up to your home. Disinfectant can leave a chlorine taste and smell. Minerals still scale showerheads and water heaters. Older service lines and fixtures can add sediment or a metallic taste, and pressure from the main can run high enough to strain pipes, valves and appliance hoses.
We look at both quality and delivery. A test at your tap tells us what’s worth treating, and a pressure reading tells us whether your plumbing is under strain. Then we recommend only what helps: a whole-house carbon filter for chlorine, a softener for scale, a drinking water filter at the kitchen sink, or a new pressure-reducing valve. If old supply pipe is the cause, we’ll point you to plumbing repair before selling you a filter.
- Tested at Your Tap We check what reaches your faucet, not just the town report.
- Pressure Measured High pressure is checked and corrected to protect your plumbing.
- Only What Helps No equipment your water doesn’t actually need.
Symptom Check
Common town water complaints
Treated water can still cause problems once it’s inside your home.
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Pool-Like Taste
Chlorine or chloramine flavor that’s strongest in drinking water and coffee.
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Scale on Fixtures
Mineral crust on showerheads, faucets and inside kettles.
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Pressure Too High
Banging pipes, running toilets and dripping relief valves can all point to high pressure.
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Pressure Too Low
Weak flow from a failing pressure valve or clogged supply pipe.
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Discolored Water
Brown or cloudy water after main work or from aging service lines.
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Recurring Leaks
Repeat failures in hoses and fittings that point to a pressure or pipe problem.
City Water Services
Solutions for homes on town water
Better taste, less scale and pressure your plumbing can handle.
- Tap Water Testing A look at hardness, chlorine and sediment at your faucet.
- Whole-House Carbon Filters Removes chlorine taste and odor from every tap and shower.
- Water Softeners Stops scale on fixtures and inside your water heater.
- Drinking Water Filters Under-sink filtration for cleaner drinking and cooking water.
- Pressure-Reducing Valves PRVs installed or replaced to keep household pressure in range.
- Service Line Repair Leaks in the line from the meter to the house found and fixed.
How It Works
How we improve your town water
A short visit tells us what your water and pipes need.
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Book an Assessment
Tell us what bothers you: taste, scale, pressure or leaks.
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Test and Measure
We test the water at your tap and read the household pressure.
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Recommend and Price
A clear plan with an upfront price for each piece.
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Install and Confirm
We install the equipment and recheck taste and pressure.
Jackson Hole crews. Mountain‑tough service.
Why Jackson Hole homeowners choose Element
Local to Jackson Hole
A real office in Jackson and plumbers serving Wilson, Teton Village, Moran, Kelly, Star Valley and Alpine — not a call center.
Licensed in Wyoming
Wyoming License CL-25-0130, with every job backed by our full service guarantee.
Here 24/7
Frozen pipe at 2 a.m. or no hot water on a Sunday — a real plumber answers the call.
Unhappy with your tap water?
Our Jackson plumbers will test it and recommend only what helps. Ask about $50 off any plumbing service.
Maintenance Membership
Ready for Jackson Hole winters.
Seasonal checkups for every system in your home.
Seasonal checkups catch small problems before they become emergencies — and keep your systems running efficiently all year.
- Annual whole-home plumbing inspection
- Water heater flush & safety check
- Priority scheduling for members
- Member savings on repairs
City water questions from Jackson homeowners
Is Jackson town water safe to drink?
Municipal water is treated and tested to meet drinking water standards before it reaches your meter. Treatment at home is usually about taste, odor and scale rather than safety. If your house has old supply pipe or fixtures, a tap test is a sensible check on what the last stretch adds.
How do I get rid of the chlorine taste?
A carbon filter removes chlorine taste and smell well. A whole-house unit treats every tap and shower, while an under-sink filter handles drinking and cooking water only. See water filtration to compare the two, and we’ll recommend one after testing.
How do I know if my water pressure is too high?
Signs include banging pipes, toilets that run or hiss, a relief valve dripping on the water heater and appliance hoses that fail early. A gauge on an outdoor spigot gives a quick reading. If it’s high, a new or adjusted pressure-reducing valve protects everything downstream.
Does town water need a softener?
It depends on hardness, which a simple test tells us. If scale is building on fixtures and in your water heater, a softener means less scrubbing and longer-lasting appliances. If hardness is low, a filter may be all you need. See water softeners.
Who fixes the line between the meter and my house?
In most cases the service line on your side of the meter is the homeowner’s to repair. If you see a wet spot in the yard, hear water running with everything off or notice pressure dropping, call us. We find the leak and repair the line, and the price is yours to approve first.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.