Get everyone out of the house right away. Don’t flip light switches, start a car in an attached garage, light anything or use a phone until you’re outside and away from the building, because a spark can ignite gas. Once you’re clear, call your gas utility’s emergency line or 911. They will shut off the supply and confirm when it’s safe to go back in.
Natural gas has an added odor like rotten eggs. A hissing sound near a gas line or appliance, dead plants above a buried line, or a pilot light that keeps going out are other warning signs. A carbon monoxide alarm is a different danger; if one sounds, get out and call 911 as well.
After the utility has made it safe, the leaking line or connection needs a licensed repair. Gas line installation and repair, including new lines for ranges, dryers, fireplaces and grills, is offered by our St. George & Hurricane team. Our Flagstaff, Durango and Jackson teams don’t offer gas line work.
