What’s the difference between a water softener and a water filter?
A softener removes hardness minerals that cause scale. A filter removes things like chlorine, sediment and odors. Many homes need both.
Read AnswerFrequently Asked Questions
Straight answers from our plumbers in Flagstaff, Durango, St. George, Hurricane and Jackson, and our HVAC technicians and electricians in St. George and Hurricane, with the locations that offer each service.
Is a reverse osmosis system worth it?
For drinking and cooking water, often yes. RO removes most dissolved solids and many contaminants, and it costs far less over time…
Read AnswerHow should I treat well water in Jackson Hole?
Test it first, at least yearly for bacteria and nitrates. The results decide the treatment: sediment filters, softeners, iron filters or UV…
Read AnswerWhat is backflow testing, and do I need it?
A backflow test confirms the valve that keeps irrigation and other water from flowing back into the drinking supply is working. Utah…
Read AnswerShould I filter my city water?
City water is treated to be safe, but filtration can remove chlorine taste, sediment, hardness and contaminants picked up in older pipes.
Read AnswerAre chemical drain cleaners safe for my pipes?
We don’t recommend them. They rarely clear a full clog, can damage older pipes and septic systems, and make the job riskier…
Read AnswerDoes every Element location offer the same services?
No. Plumbing, water heaters, sewer and drain, and water treatment are offered everywhere; heating and air, boilers and electrical depend on the…
Read AnswerDoes Element offer 24/7 emergency service?
Yes. Every Element location answers plumbing emergencies 24/7, and our St. George & Hurricane team also offers 24/7 emergency HVAC.
Read AnswerAre Element’s plumbers, HVAC technicians and electricians licensed?
Yes. Element is licensed in all four states it works in: Utah, Arizona, Colorado and Wyoming. Licence numbers are listed here.
Read AnswerWill I know the price before Element starts the work?
Yes. We diagnose the problem, explain your options and give you the price. Work starts only after you approve it.
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